BOX4BLOX FAQ Page
Here is a list of "frequently asked questions" we have received from various customers in the past that you may find helpful:
Q: I am a crazy Lego enthusiast with thousands of Lego pieces. Does the BOX4BLOX come in larger sizes?
A: Unfortunately not. The simple truth of the matter is that when the BOX4BLOX is full of Lego it is quite heavy. You may have noticed we offer a special deal on shipping if you order two units, however for you real mad keen Lego enthusiasts, you will find the BOX4BLOX invaluable just as sorter.
Q: Why does the BOX4BLOX not have a handle?
A: Similarly to the previous question, when the BOX4BLOX is full it is quite heavy, so the easiest way to carry it is by picking it up with two hands under the bottom tray. While we do have a handle design idea registered it is quite costly to implement and would also detract from the "clean cube look" of the finished product. But, more importantly, the cost involved would mean a much higher selling price.
Q: We live outside of the continental USA. How can we order the BOX4BLOX?
A: We are currently attempting to find acceptable local solutions for customers all over the world. We will happily attempt to ship international orders and those to Alaska, Hawaii or Canada on a case-by-case basis, but please be warned for a twenty five dollar item shipping is very expensive and in most cases more than the cost of the item.
Q: What types of bricks does BOX4BLOX hold and sort?
A: BOX4BLOX is meant for use with Creator™(SystemTM™) scale bricks from the LEGO Company, and similarly scaled bricks from other companies like Mega Bloks®, Rockenbok® and Best-LockTM. It is not meant for use with LEGO Explore™ (Duplo™) or Baby (Primo™) scale toys, which are too large for the sorting trays.
Q: What is the BOX4BLOX made from?
A: The BOX4BOX is made from the same high quality ABS plastic that Lego is manufactured from.
Q: How big is the BOX4BLOX?
A: When assembled it makes a 10¼ inch (260mm) cube.
Q: Can you get BOX4BLOX in other colors?
A: Not at this time, but we are presently looking at manufacturing it using clear clolored plastic, so you can see the sorting process in action. Again costs come into the equation.
Q: How many blocks can BOX4BLOX hold?
A: Up to approx. 1500 -1800 (1729 based on an actual count from our own kids' BOX4BLOX), but it is dependent on how many small bricks you have.
Q: How many BOX4BLOX units may I order?
A: Each BOX4BLOX is packaged in an individual carton but we can supply in lots of two by taping two cartons together. Unfortunately if you want more than two you have to pay another postage and handling charge because the carton would be too big for UPS to deliver, so it is cheaper to process another order than to pay the extra charge.
Q: Has it got a money back guarantee?
A: Yes, there is a 90-day unconditional money back guarantee. This does not include any postage and handling charges though.
Q: Is BOX4BLOX made by the LEGO® Company?
A: No. BOX4BLOX and Simplastix Innovations Ltd are in no way affiliated with the LEGO Group of companies. For more information on the story behind BOX4BLOX, go to our About Us page. To find bricks to fill your BOX-4-BLOX, visit the official LEGO web site at www.lego.com.
Q: Does BOX4BLOX sort colors?
A: Sorry... no. :)
Q: I have seen the BOX4BLOX in stores in Australia and New Zealand. Are there any stores where I can still buy it?
A: No, we are now selling the BOX4BLOX exclusively online from the United States. Unfortunately we do not have any stocks of BOX4BLOX left in New Zealand.